Privacy Policy

This Privacy Policy explains how Aioneix(“we”, “us”) collects, uses, shares, and protects information when you use the Prabloe AI teacher and related services (the “Service”). It should be read together with our Terms of Use.

1. Information we collect

Information you provide

• Account details — name, email address, and profile preferences.
• Learning content — your questions, conversations with Prabloe, generated slide lessons, study plans, notes, and feedback (thumbs up/down).
• Personalization data — custom instructions, learning-style descriptions, and memory you import from other AI services.
• Uploads — images, documents, or study materials you attach.
• Voice — audio you speak in voice mode is transcribed to text; where processing happens in your browser, the audio itself does not leave your device.

Information collected automatically

• Usage data — features used, lesson counts, session length, approximate location derived from IP, device and browser type.
• Logs — IP address, timestamps, error reports, and rate-limit counters kept for security and reliability.
• Local storage — at the current stage of the Service, your conversations, decks, plans, and settings are stored in your browser’s local storage on your device. Clearing browser data removes them.

2. How we use your information

• To provide the Service: generating answers, lessons, slides, and plans tailored to you.
• To personalize teaching: your preferences, learning style, and history shape how Prabloe teaches.
• To train and improve our AI. With your consent, we use your prompts, conversations, generated content, uploads, and usage patterns to evaluate, fine-tune, and train the models and systems behind the Service, and to develop new features. We take reasonable steps to de-identify or aggregate data used for training where practical.
• To keep the Service safe: abuse detection, rate limiting, and enforcing our Terms.
• To communicate with you about updates, security, and (with your consent where required) product news.

3. Your consent to AI data use

By creating an account and accepting these policies, you consent to the use of your data as described above, including the use of your content to train and improve our AI models. You may withdraw this consent at any time by contacting us at privacy@aioneix.com or, where available, using an in-app setting; withdrawal does not affect processing that already occurred and may limit personalization features.

4. How we share information

• AI infrastructure providers. Your prompts and relevant context are sent to third-party GPU/model-inference providers (currently NVIDIA’s API platform) to generate responses. These providers process data on our behalf under their own terms and safeguards.
• Service providers — hosting, analytics, and email vendors bound by confidentiality obligations.
• Legal reasons — when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale (with notice where required).
• We do not sell your personal information.

5. Retention

Content stored locally in your browser remains until you delete it (Settings → Data) or clear browser storage. Server logs are kept for a limited period for security and debugging. Data incorporated into trained models cannot practically be extracted from them; where feasible we honor deletion requests for the underlying stored data.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent. Contact privacy@aioneix.com to exercise them; we respond within the timelines required by applicable law. You may also complain to your local data-protection authority.

7. Children

The Service is not directed to children under 13, and we do not knowingly collect their data. Learners under the age of majority need a parent or guardian’s consent. If you believe a child has provided us personal data, contact us and we will delete it.

8. Security

We use reasonable technical and organizational measures: API keys are kept server-side, transport is encrypted (HTTPS), and access to production systems is restricted. No system is perfectly secure — please use a strong, unique password when accounts launch and keep your device secure.

9. International transfers

Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards such as standard contractual clauses.

10. Cookies and similar technologies

We use strictly necessary storage (authentication, preferences) and may use privacy-respecting analytics. We do not use third-party advertising cookies.

11. Changes to this policy

We will post updates here and change the “Last updated” date; material changes will be announced in the app or by email where possible.

12. Contact

Privacy questions or requests: privacy@aioneix.com.